--- title: About Us description: Valleywood Pallets simplifies buying and selling wood pallets because we offer high quality pallets, available inventory, and free delivery. image: https://www.valleywoodpallets.com/hubfs/AdobeStock_690002927_Preview.jpeg --- [![Valleywood Pallets](https://www.valleywoodpallets.com/hs-fs/hubfs/VP-Logo.png?width=5176&height=2889&name=VP-Logo.png "Valleywood Pallets")](https://www.valleywoodpallets.com) - [About Us](https://www.valleywoodpallets.com/about-us) - [Products & Services](https://www.valleywoodpallets.com/valleywood-pallets-wood-pallets-and-related-services) Show submenu for Products & Services - [Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) Show submenu for Wood Pallets - [New Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) - [Recycled Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) - [Combination Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) - [Custom Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) - [Pallet Retrieval & Buyback](https://www.valleywoodpallets.com/pallet-buyback-how-to-sell-your-wood-pallets) - [Pallet Heat Treatment](https://www.valleywoodpallets.com/valleywood-pallets-wood-pallets-and-related-services) - [Logistics & Shipping](https://www.valleywoodpallets.com/valleywood-pallets-wood-pallets-and-related-services) - [Customer Service](https://www.valleywoodpallets.com/valleywood-pallets-customer-service) - [Blog](https://www.valleywoodpallets.com/shop-talk-pallet-perspectives) - [About Us](https://www.valleywoodpallets.com/about-us) - [Products & Services](https://www.valleywoodpallets.com/valleywood-pallets-wood-pallets-and-related-services) Show submenu for Products & Services - [Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) Show submenu for Wood Pallets - [New Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) - [Recycled Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) - [Combination Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) - [Custom Wood Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) - [Pallet Retrieval & Buyback](https://www.valleywoodpallets.com/pallet-buyback-how-to-sell-your-wood-pallets) - [Pallet Heat Treatment](https://www.valleywoodpallets.com/valleywood-pallets-wood-pallets-and-related-services) - [Logistics & Shipping](https://www.valleywoodpallets.com/valleywood-pallets-wood-pallets-and-related-services) - [Customer Service](https://www.valleywoodpallets.com/valleywood-pallets-customer-service) - [Blog](https://www.valleywoodpallets.com/shop-talk-pallet-perspectives) [GET A QUOTE](https://www.valleywoodpallets.com/buy-and-sell-wood-pallets-0) Search - There are no suggestions because the search field is empty. # Valleywood Pallets ## Pallet Supply and Service Perfected For Over 50 Years [CONTACT US](https://www.valleywoodpallets.com/contact-valleywood-pallets-in-many-easy-ways) ![Hero Pallet\_AboutUs\_AdobeStock\_690002927](https://www.valleywoodpallets.com/hs-fs/hubfs/Hero%20Pallet_AboutUs_AdobeStock_690002927.jpeg?width=2000&name=Hero%20Pallet_AboutUs_AdobeStock_690002927.jpeg) ## **Our Mission** To make our customers' pallets invisible. Which is to say that they don’t have to spend time worrying about the quality, availability, delivery or cost of their wood pallets.    ## **Our Core Values** #### Be Dependable Deliver on promises, fulfill obligations, and demonstrate reliability in all aspects of our work. #### Be Consultative Listen to needs, and different perspectives and collaborate to find effective solutions. #### Be Strategic Thoughtful planning, foresight, and the intentional alignment of actions. #### Be Trustworthy Encompass integrity, transparency, and reliability in all our interactions . #### Deliver Quality Exceed expectations, pay attention to detail, and uphold high standards in all products and services. #### Be Transparent Communicate, be honest, and be proactive in our interactions to foster trust and accountability. ## **Right Where You Need Us**   - #### Convenient Mid-Atlantic Location Based in Baltimore, we serve businesses in MD, DE, WV and portions of PA and VA. - #### Minutes from BWI and Port of Baltimore With our location only minutes from an international airport and shipping port, your goods and products will get the base they need to continue in their logistics journey. - #### Easy Access from Major Highways Located close to I-95 and I-695 and easily accessible from Route 40/Pulaski Highway. ## **Frequently Asked Questions (FAQs)** Answers to the most common questions we receive can be found here.  If after reviewing, you still have questions, please contact us with the contact submission form or information below.  ## Is there a minimum order size? We believe in servicing and helping our customers which is why at Valleywood Pallets, we do not have a minimum order size. ## Do you charge for delivery? Delivery of full truckload quantities within our service area is typically included free of charge. Less than full truckload quantities and/or delivery outside of our regular service area may incur delivery charges. ## What type of payment do you accept? We accept payment by check, ACH and major credit card, though credit card payments incur a 3% processing fee. ## What are your hours of operation? Our plant operates from 6am to 2pm EST, Monday through Friday. Our corporate office and customer service teams are available from 7am to 4:30pm EST, Monday through Friday.  ## What areas do you serve? Based in Baltimore, we serve businesses in MD, DE, WV and portions of PA and VA. ## Can I set up a routine purchase and delivery? Yes. We operate our own fleet of trucks and are happy to schedule routine deliveries at whatever interval you require. ## Where can I learn about job opportunities? Our open positions will be posted online at our [Careers page](https://www.valleywoodpallets.com/careers).  If there is an open role that you are interested in and have the requirements/credentials for, please complete the "Apply Now" form and attach a resume.  We look forward to hearing from you! ## What size pallets do you offer? We offer pallets of any size but our most common, always in stock pallets are the 48x40. ## What are the different grades of wood pallets you offer? We offer two grades of reconditioned wood pallets, Grade A and Grade B. ## Do you offer any types of pallets other than wood? We have a limited amount of used plastic pallets in stock at any given time and do not sell new plastic pallets. Please contact us for more information. ## Do you buy wood pallets? Yes, as a pallet recycler, we buy large quantities of used and lightly damaged pallets. We are happy to work with customers, commercial partners, and local entrepreneurs. Pricing is driven by local market conditions. Please contact us for more information. ## Do you pay cash for used pallets? We do not offer cash for used pallets. All pallet buy backs will receive payment via check or ACH. ## Do you sell or buyback CHEP pallets? No, CHEP pallets can not be purchased or re-sold. As we accumulate CHEP pallets, we work with CHEP to return them to their closed-loop system. ## Contact Us for More Information ## Get In Touch ###### (410) 488-5500 ###### [valleywoodpallet@verizon.net](mailto:valleywoodpallet@verizon.net) ###### [5495 Levering Avenue Elkridge, MD 21075](https://www.google.com/maps/place/Valleywood+Pallets/@39.3038652,-76.5401449,17z/data=!3m1!4b1!4m6!3m5!1s0x89c80699fcdf7b93:0xcfc4305ec407dbe5!8m2!3d39.3038652!4d-76.53757!16s%2Fg%2F1wcxf1jx?authuser=0&entry=ttu) ## **Are you ready to get to work with** ## **Valleywood Pallets? ** **Our assortment of wood pallets will steady your business and** **ensure your products are ship and storage ready.** **Need pallet related services?  We have you covered there too!** [GET A QUOTE](https://www.valleywoodpallets.com/buy-and-sell-wood-pallets-0) [![Valleywood Pallets](https://www.valleywoodpallets.com/hs-fs/hubfs/VP-Logo.png?width=5176&height=2889&name=VP-Logo.png "Valleywood Pallets")](https://www.valleywoodpallets.com) Valleywood Pallets is a trusted supplier of wood pallets of all kinds - new, recycled, and combination - and all sizes.  We also buy used pallets from individuals and organizations and offer a range of services including free delivery, drop trailers for used pallet buyback, and pallet repair and return.   ###### **Products & Services** - [Buy Pallets](https://www.valleywoodpallets.com/wood-pallets-101-new-custom-recycled-combo) - [Sell Pallets](https://www.valleywoodpallets.com/pallet-buyback-how-to-sell-your-wood-pallets) - [Pallet Services](https://www.valleywoodpallets.com/valleywood-pallets-wood-pallets-and-related-services) ###### **Customer Service** - [Get a Quote](https://www.valleywoodpallets.com/valleywood-pallets-primary-quote-form) - [Contact Us](https://www.valleywoodpallets.com/contact-valleywood-pallets-in-many-easy-ways) - [About Us](https://www.valleywoodpallets.com/about-us) - [Careers](https://www.valleywoodpallets.com/careers) - [FAQ](https://www.valleywoodpallets.com/valleywood-pallets-customer-service) - [Privacy Policy](https://www.valleywoodpallets.com/privacy-policy) (410) 488-5500 [mailto:valleywoodpallet@verizon.net](mailto:valleywoodpallet@verizon.net) [mailto:valleywoodpallet@verizon.net](mailto:valleywoodpallet@verizon.net) [[valleywoodpallet@](mailto:valleywoodpallet@verizon.net) [verizon.net](mailto:valleywoodpallet@verizon.net)](mailto:valleywoodpallet@verizon.net) [5495 Levering Avenue Elkridge, MD 21075](https://www.google.com/maps/place/Valleywood+Pallets/@39.3038652,-76.5401449,17z/data=!3m1!4b1!4m6!3m5!1s0x89c80699fcdf7b93:0xcfc4305ec407dbe5!8m2!3d39.3038652!4d-76.53757!16s%2Fg%2F1wcxf1jx?authuser=0&entry=ttu) Chat with us when you see this icon. [Request a Quote](https://www.valleywoodpallets.com/buy-and-sell-wood-pallets-0) --- [Follow us on Facebook](https://www.facebook.com/profile.php?id=61556796675141) [Follow us on LinkedIn](https://www.linkedin.com/company/valleywood-pallets/) © 2024 All rights reserved.